Expat Terms and Conditions

As you’ve bought this policy over the phone, we’ve only covered key benefits and exclusions, the full benefits and exclusions can be found in your policy documents and on our website.

When you receive your documents and terms and conditions from us, it’s important that you check all of these, and each traveller’s personal information including medical conditions and the cover provided. Any incorrect information or undeclared conditions may invalidate this policy and any claims may be declined.

From now until the end of your policy, should any information i.e health details, personal data and travel requirements change for anyone named on the policy you must tell us as soon as you can, as any incorrect information or undeclared conditions may invalidate this policy.

Any changes to your policy may incur an additional premium.

All of our policies offer a 14 day cooling off period. If you change your mind, as long as nobody on the policy has travelled or made a claim, we’ll refund the full price.

Your payment will show on your bank statement as Staysure Expat.

You will find details of our complaints procedure in your policy document.

We are remunerated by commission for the arrangement, service and renewal of your insurance policy.

Thank you for choosing Staysure Expat.